Shipping Policy
This shipping policy applies to orders in
- Switzerland
- Italy
- Denmark
- Czech Republic
- Slovakia
- Turkey
Please read this policy carefully to gain a clear understanding of our shipping procedures.
Order and shipping times
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Order cutoff time: 17:00 (GMT+01:00, Central European Time)
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Processing time: 1–2 business days (Monday to Friday)
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Shipping time: 4–6 business days (Monday to Friday)
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Shipping method: Free standard shipping
Order cancellation
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Cancellation is possible within 24 hours of purchase.
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Please contact us by email if you wish to cancel your order.
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After the order has been shipped, changes or cancellations are no longer possible.
Tracking
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After your order has been shipped, you will receive a tracking number by email.
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Please make sure to provide a correct email address.
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In some cases, it may take 1–4 business days for the tracking information to be updated.
Address and phone number change
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Changes to the delivery address or phone number are only possible before shipment.
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Please contact us as early as possible for this.
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No changes can be made after the shipment has been sent.
Delivery area
Shipping is only available to
-
Switzerland
-
Italy
-
Denmark
-
Czech Republic
- Slovakia
- Turkey
Contact
E-Mail: info@devako.ch
Address: PO BOX 51311, 1007 EH Amsterdam, Netherlands
Office hours: Monday – Friday: 08:00 – 18:00, Saturday and Sunday: 10:00 – 16:00
